Advocacy Toolkit for Victorian Parents

These tools translate Victorian Department policy into clear, everyday actions. They help you prepare, document, communicate, and escalate concerns safely — using the same principles that drive accountability across major public inquiries.

Meeting Preparation Checklist

A step-by-step guide to help you enter meetings calm, confident, and organised.

  • What do I want the school to understand?
  • What supports has my child already been given?
  • What adjustments still need to be trialled?
  • What outcomes do I need today?

Incident Deconstruction Tool

A structured template to unpack what actually happened — separating behaviour, triggers, environmental factors, and adult responses.

This tool helps parents identify whether the school followed DET policy and whether reasonable adjustments were in place.

Safe Email Templates

Pre-written wording for common parent situations. Designed to be respectful, factual, and aligned with Victorian policy — making it much harder for concerns to be dismissed.

Example: “Can you confirm which adjustments were trialled prior to considering suspension, as required under the Student Engagement Policy?”

Documentation Log

A parent-friendly log for tracking incidents, adjustments, communications, and follow-up actions. Critical for safe escalation if concerns go unresolved.

  • What happened
  • Who responded
  • What supports were attempted
  • What follow-up was promised

Strengths & Needs Cards

A set of quick-reference cards to help parents clearly express a child’s strengths, sensory needs, challenges, and preferred supports during meetings.

Helps shift meetings from “behaviour” to “support”.

Escalation Decision Map

A visual flowchart showing when to escalate concerns internally and when to contact SEIL, Regional Office, or the Department’s complaints channels.

Mirrors formal DET escalation pathways for accuracy.

Printable Advocacy Pack

A downloadable folder containing templates, flowcharts, email wording, and checklists. Ideal for parents attending a challenging meeting or preparing an escalation.

Mini-Game: Support Star Progress

An interactive version that helps children understand supports and celebrate progress as adults complete real advocacy tasks.

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