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Advocacy Essentials

How to Communicate Effectively With Schools & Services — practical scripts, templates and meeting strategies for families and support workers.

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Course Overview

Advocacy Essentials gives families and support workers clear tools to prepare for meetings, write effective requests, manage difficult conversations, and maintain records that decision-makers can rely on. Practical, evidence-focused and safe.

Who this course is for

Families, carers, support workers and allied professionals who want practical advocacy skills for school and service meetings.

Learning outcomes

  • Write clear goals and evidence-based requests
  • Use neutral, effective language in meetings
  • Prepare fast, accurate meeting notes and records
  • Manage disagreement without escalation
Format: Self-paced, modular course with practical templates and scripts you can reuse immediately.

Course Modules

Four short modules with examples, templates and activities.

Module 1 — Communication Basics

Core principles of clear advocacy: plain language, evidence summaries and building a concise record.

Module 2 — Meeting Strategies

How to plan for meetings, set the agenda, speak for impact and manage time effectively.

Module 3 — Written Communication & Templates

Letters, emails and templates: clear request letters, correction letters and evidence cover sheets.

Module 4 — Managing Difficult Conversations

De-escalation techniques, scripts for when things become adversarial, and next-step planning.

Ready to build confidence?

Start with Module 1 and progress through the practical exercises to build evidence-based requests and calm, effective meetings.

Start Module 1 →

Related Guides

Rights Glossary

Plain-language definitions of terms used in advocacy and education.

Advocacy Toolkit

Scripts, letters and checklists to support safe advocacy.

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