Plan the agenda, set objectives, manage time and use scripts to keep meetings focused and productive.
Share a one-page agenda in advance with three items: (1) the issue; (2) what you want the meeting to achieve; (3) proposed next steps and timelines.
Assign a timekeeper or say: “We have 30 minutes — 15 minutes for the main item, 10 for questions, 5 to agree next steps.” This simple structure reduces drift.
Module 3 covers written communication — letters, emails and templates to make your requests clear and actionable.
Continue to Module 3 →