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EDUGUIDES • COURSE SERIES

NDIS Navigation 101

A beginner-friendly course that explains the NDIS in plain language — how it works, how to prepare for planning meetings, what supports you can ask for, and how to advocate when your plan doesn’t meet your needs.

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Course Overview

This course is designed to help individuals, families and support workers understand how to navigate the NDIS, prepare for meetings, request changes, and self-advocate safely. Each module provides clear examples, scripts, and tools.

Module 1 — Getting Started

Learn the basics: what the NDIS is, how eligibility works, key terms, and how funding streams are structured.

Module 2 — Preparing for Meetings

Learn how to prepare for planning meetings with evidence, examples, and communication scripts.

Module 3 — Requesting Supports

What supports you can ask for, how to link them to your goals, and how to show they are “reasonable and necessary.”

Module 4 — When Your Plan Isn’t Right

Understanding internal reviews, reassessments, and how to request corrections.

Module 5 — Advocacy & Complaints

How to self-advocate, raise concerns, and navigate the NDIS complaints process safely.

NDIS Navigation — Frequently asked questions

What is NDIS Navigation?
NDIS Navigation helps participants and families understand their plan, prepare for meetings, identify supports and communicate clearly with planners and providers.
Who is this course for?
New participants, families, carers and support workers who need a plain-language introduction and practical tools for planning meetings and evidence preparation.
Will the course help me prepare for planning or review meetings?
Yes — we include one-page evidence summaries, meeting agendas, scripts and activities to make your case easy to read and act on.
Do you assist with plan reviews and complaints?
We provide practical guidance and templates for plan reviews and complaints. We do not provide legal representation but can prepare the materials and advise on escalation.
Are the course materials accessible?
Yes — our materials are plain-language, include captions and transcripts as required, and are designed for universal access.
How do I get started?
Book a short free consult using our booking link, or start the self-paced modules. We also recommend completing the one-page evidence summary first.

Start the Course

Begin with Module 1 to build a strong foundation before moving into planning, supports and advocacy.

Go to Module 1 →