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Behaviour / Incident Response Flow

Behaviour Flow Illustration

Victorian government schools must follow a clear sequence of steps whenever a behaviour incident occurs — from applying adjustments to ensuring parents receive timely, accurate communication. This rotating guide helps families understand each stage.

1

Incident Occurs

The school investigates what happened, ensuring all contributing factors are identified.

2

Reasonable Adjustments Applied

Schools must consider communication needs, sensory factors, environment, and supports before escalating.

3

Parent Contacted

Parents should be contacted on the same day to ensure clarity and safety.

4

Documentation Completed

Incident reports and behaviour plan reviews must be recorded accurately and shared if requested.

5

Meeting if Needed

If concerns continue, an SSG or problem-solving meeting should be scheduled promptly.

This process is required under the Victorian Department of Education’s behaviour, disability, and engagement policies. Understanding the sequence empowers families to advocate effectively at each step.

Next: Required Adjustments & Behaviour Planning →

Required Adjustments & Behaviour Planning

Behaviour Planning Illustration

Victorian government schools must provide and document adjustments, behaviour supports and safety planning before any disciplinary action is considered. Understanding these requirements helps families ensure the right supports are consistently used and reviewed.

1

Reasonable Adjustments

Environmental, sensory, communication and instructional supports must be implemented and monitored.

2

Behaviour Support Plan (BSP)

A BSP is required when behaviour impacts learning or safety. It outlines triggers, proactive strategies and adult responses.

3
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Safety / Behaviour Risk Assessment

Schools must complete a risk assessment when behaviour poses safety concerns, identifying preventative strategies and supervision needs.

4

Learning Adjustments (IEP)

Individual Education Plans outline learning needs, curriculum changes and engagement strategies tailored to the student.

5
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Documentation & Review

Schools must record adjustments, incident responses, meeting notes and review timelines. Parents may request these at any time.

Adjustments, planning and documentation are legal requirements under the Students With Disability Policy and Student Engagement Policy. They must be in place before suspension or disciplinary action is considered.

Next: Suspension Decision Process (MO1125) →
Parent Guide › Incidents & Behaviour › Current Page

Behaviour / Incident Response Flow

This flow outlines the Department-required steps schools must follow when a behaviour concern or incident occurs. It reflects Victorian Education guidance including Student Engagement, Students with Disability, and SSS supports.

Incident Occurs
School responds immediately to ensure safety
↓
Reasonable Adjustments Applied
Environment, communication, sensory, workload & support adjustments
↓
Parent Contacted (Same Day Expected)
Schools inform parents of incidents impacting learning or safety
↓
Documenting the Event
Behaviour records, incident reports, safety plans, adjustments review
↓
Meeting if Needed
Problem-solving meeting or SSG to adjust supports and prevent recurrence