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advocacy
support
Explain that if something feels unsafe, unfair or stuck, we help people name it, map options and plan next steps.
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What we teach — The Systemic Fluency Model
We teach three connected skills so people can act with confidence in complex systems:
See the system
Map roles, rules, risks and decision points.
Speak the system's language
Use clear, rights-based words, scripts and documentation that get heard.
Shift the system
Translate participation into influence, improve processes and close feedback loops.
Classroom & practice emphasis
Short, structured practice sessions with scripted scenarios
Templates (letters, reports, escalation forms) you can use immediately
Tools for measuring progress (SSA-FIS aligned indicators)
Offerings & formats
We scale to your context — from short workshops to bespoke pilots.
Cohorts (6–8 weeks)
Small groups, weekly practice, facilitator-led learning.
In-house hubs
Tailored content and casework for a single organisation.
Microlearning
1–3 hour modules for teams or refresher sessions.
On-the-job coaching
Observation, feedback and documentation review.
Accessible materials
Easy Read summaries, dyslexia-friendly versions, high-contrast slides, and reduced-motion recordings.
How to get started
How to get started
Option 1 — Book a discovery call
We’ll map a pilot Learning Hub to your context, teams and outcomes.
Good if you’re planning for a whole organisation, region or program.
Option 2 — Register your interest
Join the list for upcoming Learning Hubs and local cohorts.
We’ll let you know when new dates, locations or online groups open.
We'll respond within 48 hours (business days)
You'll speak with the right expert for your situation
We'll follow up in the way that works best for you
We can communicate in ways that work for you
Help us match you with the right expert by sharing these details:
- Strategic Consults
- Partnerships
- Accessibility
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Your organisation size and current technology -
What you want to achieve -
Your timeline and important dates -
Who else will be part of decisions
Your Privacy Matters
We keep your information secure and only use it to respond to your message. We can call or video chat if that works better for you.
Need captions, sign language, or text-only communication? Visit our accessibility support page or tell us in your message.
Outcomes & impact (what success looks like)
We design learning so that impact is visible, measurable and useful to leaders, teams and communities.
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Reduced escalations
Clearer pathways and fewer urgent incidents
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Improved documentation
Consistent, rights-based records for audit and review
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Stronger participation
People speak up with confidence and are listened to
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Embedded accessibility
Inclusive materials and practices in everyday work
Suggested SSA-FIS indicators
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Number of staff trained (cohort attendees)
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Escalation rate (pre/post pilot)
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Accessibility compliance checks (Easy Read coverage, dyslexia options offered)
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Participant confidence in system navigation (survey-based metric)
Easy Read — Learning Hubs
Easy Read — Learning Hubs
- Learning Hubs are small group programs.
- They help you get better results in systems (like NDIS, education, health or services).
We learn three main skills:
- See the system – notice how rules and processes really work.
- Speak the system – use the right words, formats and steps.
- Shift the system – push for safer, fairer and more inclusive practice.
What’s included:
- time to practise skills, not just listen
- templates and checklists you can reuse
- coaching to apply ideas to real cases
Accessibility:
- materials available in Easy Read
- dyslexia-friendly fonts
- high-contrast options
How to start:
- Choose For Organisations or For Individuals & Teams
- Then book a call to plan the best option for you.
"Our team now uses a shared language. We resolve issues earlier and with less stress."
— Program Lead, Education Hub Pilot
"The scripts and templates meant staff could act confidently on the day — quick wins and measurable improvements."
— Manager, Health Services Hub
Frequently Asked Questions
Q: How long are the Strategic Advocacy Learning Hubs?
A. Most Strategic Advocacy Learning Hubs run over 6–8 weeks, with a weekly live session and practical implementation tasks between sessions. For teams that need a faster option, we can also design one-day intensives or short micro-modules that focus on a specific outcome (for example, NDIS-facing advocacy, inclusive policy review, or AI-supported casework).
Q: Can we run a pilot in one business unit?
A: Yes. In fact, pilots are our preferred way to start. A small, focused pilot lets you:
- trial the materials with a real cohort
- capture early wins and stories from your own context
- fine-tune content for your policies, systems and communities
- build a grounded case for scaling across the organisation
We’ll work with you to choose a pilot group that’s big enough to learn from, but small enough to feel safe and manageable.
Q: Do you provide certificates or CPD hours?
A: Yes. We can provide completion certificates and a short outline of learning outcomes to support CPD, professional learning, or supervision hours, depending on your sector. If you have specific accreditation or regulatory requirements, let us know and we’ll align our documentation as closely as we can.
Q: What does pricing look like?
A: Pricing depends on a few factors:
- cohort size and number of teams involved
- level of customisation to your policies, tools and casework
- whether you include coaching, clinics or implementation support
- add-ons such as AI workflow design, resource reviews or leadership sessions
We’ll provide a tailored quote and pilot proposal once we understand your context, goals and constraints. If you’re exploring options, we’re happy to start with a ballpark range so you can sense-check fit before moving ahead.