Victorian Department of Education — Contact & Escalation Hub
Verified and accurate escalation paths for Victorian government school concerns. All links and descriptions reflect current Department of Education guidance.
School Complaints (DET)
Official procedures for raising concerns about a Victorian government school.
Open Page →Department of Education — Contact Us
Phone numbers, regional office contacts, and support channels for parents.
Open Contact Hub →Student Support Services (SSS)
Information on psychologists, social workers, and visiting teachers who support students with additional needs.
View Guidance →Student Engagement Policy
The rules schools must follow for behaviour, wellbeing, and student inclusion.
Read Policy →Students with Disability
Legal obligations on schools to provide reasonable adjustments under state and federal law.
Open Policy →Expulsions Policy
Detailed steps required before, during, and after any expulsion decision.
View Requirements →