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EDUGUIDE • WORKPLACE INCLUSION

Primary Heat Sites

When boundaries weaken and thermal load rises, system heat seeks a destination. It doesn’t rise. It settles — onto the people and roles least protected from it.

Heat doesn’t settle randomly. It moves toward places where the system expects quiet endurance — and away from places where resistance or accountability would be inconvenient.

This is why minority staff often feel harm first, most intensely and most consistently.

It’s not about visibility or identity alone. It’s about where the system trusts harm to go unnoticed.

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Where Heat Settles First

These are the sites where heat consistently lands when boundary membranes weaken.

🧑‍💼 Frontline Roles
🧭 Bridge Roles
🎭 Identity-Holding Roles
🧘 Containment Roles

The Four Primary Heat Sites

Each site absorbs heat differently, but the pattern is always systemic — never personal.

1

Frontline Roles

Frontline image
  • The first to feel policy failures
  • Expected to absorb confusion and conflict
  • Carry emotional fallout from decisions made above them
2

Bridge Roles

Bridge image
  • Expected to translate between cultures or teams
  • Carry the emotional work of “keeping things smooth”
  • Often used as informal mediators without power
3

Identity-Holding Roles

Identity image
  • Expected to represent or educate “their” group
  • Carry the burden of “showing inclusion works here”
  • Experience scrutiny without protection
4

Containment Roles

Containment image
  • Take on emotional labour to keep a team functioning
  • Are asked to “stay calm,” “be understanding,” or “hold space”
  • Absorb interpersonal tension to prevent escalation

Where This Leads

Once you understand where heat lands, the next step is understanding how it travels. Heat never stays still — it moves through pathways that can be traced.

Our next page explores these: Thermal Conductivity Pathways.

Next Steps

  1. 🔀 Learn the paths heat takes through a workplace
  2. 🧩 Identify the mechanisms that shift pressure downward
  3. 🗺 Build clarity so the pressure stops feeling personal
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Heat doesn’t settle by accident. It lands where the system assumes silence.

Ready for the next step?

Continue to map the pathways heat travels through your workplace.

Continue to Thermal Conductivity Pathways →