What is Strategic Advocacy Australia?

Strategic Advocacy Australia provides advocacy support, influence mapping, accountability tools, and policy strategy services for individuals, communities and organisations.

What are the Accountability Tools?

They are lightweight web applications designed to support advocates with structured evidence gathering, conflict-of-interest tracking, decision-mapping, and timeline documentation.

COMPLAINTS INFRASTRUCTURE HUB

Complaints Escalation Hub

Document what happened. Name the pattern. Escalate with protection.

This hub supports complaints submission, PID preparation, and UN-aligned reporting using symbolic scaffolds, reframing tools, and multi-path escalation strategies.

Download AAC Complaints Kit Download AAC Complaints Kit

🟠 Complaint Reframing Cards

Turn confusing deflections and dismissals into clear institutional language.

Download the Reframing Cards (PDF) Download the Reframing Cards (PDF)

🗘️ Escalation Mapping Tool

Use our semantic flowchart system to identify safe and strategic escalation routes.

View the Escalation Map View the Escalation Map

📄 UN & PID Submission Shells

Generate a formal complaint, PID draft, or shadow report tile using symbolic tools.

Download Submission Shells (PDF) Download Submission Shells (PDF)

📄 NDIS Complaints

Templates for providers, participants, plan managers, and NDIA feedback.

Open NDIS Complaint Templates Open NDIS Complaint Templates

📄 Telco, Tech and Digital Access

Templates for complaints to Telstra, Optus, internet providers, and the TIO.

Access Digital Complaints Templates Access Digital Complaints Templates

📄 Escalation Guides

Overview of complaint escalation pathways across sectors.

View Escalation Pathway Guide (PDF) View Escalation Pathway Guide (PDF)

Sick of long waiting lists for advocacy? Get help now.