Terms & Conditions

1. Introduction

These Terms & Conditions (the “Terms”) govern your access to and use of services, proposals and materials provided by Strategic Advocacy (“we”, “us”, “our”). By engaging our services, visiting our website or accepting a proposal or quote, you agree to be bound by these Terms.

2. Definitions

• Client / you: the person or entity engaging Strategic Advocacy for services.
• Services: any consulting, advocacy, training, events, design, advice or other services or deliverables provided by Strategic Advocacy.
• Proposal / Quote: a written or electronic document setting out the scope, fees and other particulars of Services.

3. Acceptance of Terms

These Terms form part of every Proposal and contract for Services. Acceptance of a Proposal, payment of any deposit, or instruction to proceed constitutes acceptance of these Terms. Any additional or conflicting terms proposed by you are excluded unless expressly agreed in writing.

4. Our Services

We will perform the Services described in the Proposal with reasonable care and skill. Timeframes are estimates only unless a fixed completion date is expressly agreed. We may use subcontractors and third-party providers where necessary.

5. Quotes, proposals and variations

All proposals are valid for the period stated in the Proposal (or 30 days if no period is stated). We may vary the price if the scope changes or if additional work is required. Variations will be agreed in writing before we proceed.

6. Fees & Payment

• Fees are set out in the Proposal. Unless otherwise stated, fees are exclusive of GST and other taxes which will be charged where applicable.
• We may require a deposit (typically specified in the Proposal). Invoices are payable within the due date on the invoice (normally 14 days) unless otherwise agreed in writing.
• Late payments may incur interest at the rate of 10% per annum (calculated daily) or the maximum permitted by law, plus any reasonable collection costs.
• We may suspend or stop work if invoices are overdue.

7. Expenses

We may charge for reasonable out-of-pocket expenses incurred in providing Services (for example, travel, venue hire, materials). Such expenses will be itemised in our invoice or agreed in the Proposal.

8. Cancellations & Refunds

Cancellation terms will be set out in the Proposal. If not specified: you may cancel in writing; fees for work already performed and non-recoverable costs will remain payable. Refunds for deposits or prepayment are at our discretion except where required by law or by specific agreement.

9. Intellectual Property

Unless otherwise agreed, we retain copyright and all other intellectual property rights in materials created by us. On payment in full for Services, we grant you a non-exclusive, non-transferable licence to use deliverables for the purpose outlined in the Proposal. You must not reproduce, modify or exploit our materials beyond the licence without our prior written consent.

10. Client materials & licences

You warrant that any materials you provide to us do not infringe third-party rights and that you have the right to provide them. You grant us a licence to use those materials for the purpose of providing the Services.

11. Confidentiality

Each party will keep confidential information disclosed by the other and will not disclose it to third parties except (a) with consent, (b) to professional advisers under confidentiality, (c) where required by law, or (d) for the purposes of performing the Services. This clause does not apply to information that is public other than by a breach of these Terms.

12. Privacy

We handle personal information in accordance with our Privacy Policy. By engaging us you consent to our collection, use and disclosure of personal information as outlined in the Privacy Policy.

13. Warranties & consumer law

We warrant that services will be provided with reasonable care and skill. To the extent permitted by law, all other warranties are excluded. Nothing in these Terms limits any non-excludable rights you may have under the Australian Consumer Law or equivalent consumer protection laws.

14. Liability & limitation

To the maximum extent permitted by law:

• Our liability for any claim arising from or related to the Services is limited to the total fees paid by you for the Services that gave rise to the claim.
• We are not liable for any indirect, special, consequential or economic loss (including loss of profit) arising from or related to the Services.

These limits apply whether liability arises in contract, tort (including negligence) or otherwise.

15. Indemnity

You indemnify and hold us harmless from all claims, liabilities, losses and expenses (including reasonable legal costs) arising from your breach of these Terms, your wilful misconduct, or your provision of inaccurate or infringing materials.

16. Termination

Either party may terminate a contract on 14 days’ notice if the other breaches a material term and fails to remedy within that period. We may terminate immediately if you are insolvent, bankruptcy proceedings commence, or if payment is overdue and not remedied within the agreed time.

On termination, you must pay for Services performed up to the termination date and for any non-recoverable costs.

17. Force majeure

Neither party is liable for delays or failures caused by circumstances beyond their reasonable control (including natural disasters, pandemics, strikes or government actions). The affected party must notify the other promptly and take reasonable steps to mitigate the impact.

18. Third-party links & resources

Our website may include links to third-party sites or resources. These are provided for convenience and do not signify endorsement. We are not responsible for third-party content or practices.

19. Dispute resolution

If a dispute arises, the parties must attempt to resolve it in good faith. If unresolved within 30 days, either party may commence formal proceedings.

20. Changes to these Terms

We may update these Terms from time to time. Updated Terms will be posted on our website with a revised effective date. Continued use of our services following changes constitutes acceptance of the updated Terms.

21. General

• Entire agreement: These Terms (and the Proposal) form the entire agreement between the parties.
• Assignment: You may not assign your rights under these Terms without our consent. We may assign or novate our rights where required for business reasons.
• Severability: If a term is invalid or unenforceable it will be severed and the remainder remains in force.

22. Governing law

These Terms are governed by the laws of New South Wales, Australia. Each party submits to the non-exclusive jurisdiction of the courts of New South Wales.

23. Contact us

If you have questions about these Terms, contact:

Strategic Advocacy
Email: info@psyched.education

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