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Charity Infrastructure Hub

Your step-by-step, trauma-aware toolkit for starting a charity when the system wasn’t built for you.

ABN

Step 1: Get an ABN

How to apply, why it matters, and what not to miss.

Go to Step 1
Structure

Step 2: Choose Your Structure

Compare legal structures and pick what fits your mission.

Go to Step 2
Name

Step 3: Register Your Name

How to register your organisation’s name and claim your space.

Go to Step 3
Constitution

Step 4: Write a Constitution

Build a rulebook with purpose, protection and clarity.

Go to Step 4
Board

Step 5: Responsible People

What a board does, how to choose one, and red flags to watch.

Go to Step 5
Register

Step 6: Register as a Charity

Everything you need to apply through the ACNC portal.

Go to Step 6 
TFN

Step 7: Apply for a TFN

Whether you need one, and how to apply if you do.

Go to Step 7 
DGR

Step 8: Apply for DGR (Optional)

Do you need DGR status? What it means for funding and tax.

Go to Step 8 
Bank

Step 9: Set Up Banking

Open a dedicated account with ethical boundaries.

Go to Step 9 (coming soon)
Policies

Step 10: Internal Policies

Conflict of interest, grievance, and financial transparency tools.

Go to Step 10 (coming soon)
Launch

Step 11: Begin Operating

Launch with confidence — even softly. Your mission begins.

Go to Step 11 (coming soon)
Reports

Step 12: Submit Reports

Annual reporting made accessible and calendar-friendly.

Go to Step 12 (coming soon)


If you're thinking about starting a charity based on your lived experience—whether that's mental health, disability, homelessness, addiction recovery, or any other challenge you've faced—understanding what the law means by "charitable purpose" is absolutely crucial. It's not just legal jargon; it's the foundation that determines whether your organisation can become a registered charity and access the benefits that come with it. …


In the ecosystem of Australian not-for-profits, the label Public Benevolent Institution (PBI) carries both meaning and opportunity. For advocates, service providers, funders and policy-makers alike, understanding what a PBI is—and why the classification matters—can clarify a range of issues: purpose, compliance, tax status, public trust, and strategy. …


Turn public concern into change with this strategic advocacy guide. Avoid 5 common campaign mistakes using proven frameworks for power mapping, SMART objectives, policy timing, team alignment, and impact measurement. Includes free tools and resources …


A practical guide for autistic individuals navigating workplace challenges, including bullying, discrimination, and sensory issues. Learn how to document incidents, communicate effectively, advocate for accommodations, and protect your rights at work. …


Sustainable advocacy: prevent burnout with evidence-based strategies on setting boundaries, building support, focusing on impact, self-care, and managing expectations. …


Use this 30-minute checklist to identify the most common accessibility issues on your website and ensure compliance with Web Content Accessibility Guidelines (WCAG). …


In public affairs, persuasion isn't about shouting louder; it's about speaking to the right people. Knowing who matters—and who moves them—is the difference between a campaign that sparks headlines and one that shapes policy. Audience mapping is the architecture behind influence. When done strategically, it reveals where to focus effort, how to tailor messages, and who can carry them further than you ever could alone. …


Strategic advocacy goes far beyond traditional lobbying. It’s a deliberate, evidence-driven process that aligns knowledge, networks and narrative to create durable systemic change. By understanding power dynamics, engaging stakeholders, and telling compelling human stories, organisations can influence policy in ways that last. …


Test your knowledge with the EduLinked Advocacy Quiz – a quick, engaging way to learn about educational advocacy, policy, and student empowerment. …


A lot of exclusion happens quietly, inside documents — school policies that sound neutral but block access, service agreements that shift responsibility onto you, and codes of conduct that punish disability or trauma responses. Inclusion Radar helps you scan for red flags, highlight barriers, and ask sharper questions — supporting your own judgment instead of replacing it. …


A comprehensive framework for measuring advocacy impact using a blend of data analytics, storytelling, narrative analysis, and community insights.",      "keywords": "advocacy impact measurement, strategic advocacy, influence metrics, storytelling, community evidence …


Understanding Royal Commissions in Australia
Royal Commissions are Australia’s most powerful public investigations. They expose patterns, failures and possibilities for repair — and they help us understand how systems can better support the people within them. …


A comprehensive guidance on recognizing, tracking, and advocating around their invisible labour. The examples help people identify work they might not have considered "trackable," and the usage tips help them turn their data into actionable workplace conversations! …


One-on-one coaching sessions that build self-advocacy skills through strength-based mentoring and personalised check-ins. Learn to communicate needs clearly and participate in planning processes with confidence. …


Get an ABN in Australia with this free, step-by-step guide for community groups, charities and small organisations. Includes Easy Read, worksheets and tips to avoid common mistakes. …


Your guide to NDIS self-advocacy: know your rights, communicate your way, prepare with confidence, and find support. Empower your journey with practical tips and resources. 

Self-advocacy is about speaking up for yourself, knowing your rights, and getting the support you need. This guide will help you become a confident self-advocate in your NDIS journey. …


AI Tools for Advocates – justice-first, access-led tools that translate bureaucracy into plain language, empowering carers, advocates, and people with lived experience. Explore free, trauma-informed AI support for NDIS, education, and strategic advocacy. …


Practical guide to building effective coalitions with clear purpose, inclusive governance, and accessible practices. Includes free templates for MOUs, meeting trackers, and accessibility checklists. …


Step-by-step guide to making NDIS complaints. Learn how to contact the NDIS Commission, use AAC complaint cards, get advocate help, and protect your rights as an NDIS participant …


Too often, advocacy is led by people who consult, research, and theorise, but haven’t lived the experience. That gap matters. Because no amount of theory can replace the precision and urgency that comes from surviving a system and still choosing to help others through it. …


The Gatekeeper Problem: How well-meaning advocates can block change—and what to do when those who claim to support you become barriers to progress. …

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