Privacy Policy
Introduction
Strategic Advocacy (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information we collect. This Privacy Policy explains what personal information we collect, how we use and disclose it, how we keep it safe, and the rights you have in relation to your personal information.
This policy applies to personal information collected through our website at strategicadvocacy.com.au, communications, events, and any other interactions you have with us.
Who we are
Strategic Advocacy — contact: info@strategicadvocacy.com.au
If you have questions about this policy or our privacy practices, please contact us at the address above.
What personal information we collect
We may collect the following types of personal information:
- Identity & contact information: name, organisation, job title, email address, phone number, postal address.
- Communications: information you provide when you contact us by email or via our contact form, and records of our communications with you.
- Service & transaction information: project briefs, proposals, invoices, payment details (if required), contract documentation and related correspondence.
- Technical & usage data: IP address, browser type, operating system, device identifiers, pages visited, referral URLs and analytics data collected automatically when you access our website.
- Marketing preferences: whether you have opted in to receive updates and the channels you prefer.
- Other information: any other personal information you choose to submit to us (for example, when you register for an event or submit feedback).
We do not knowingly collect personal information from children under 16 years old.
How we collect personal information
We collect personal information:
- Directly from you when you contact us, use our website forms, register for events or enter into a contract with us.
- Automatically via cookies and analytics tools when you visit our website.
- From third parties where authorised by you or where permitted by law (for example, payment processors, referees, or publicly available sources).
How we use personal information
We use personal information for purposes including:
- Providing services, products, proposals and advice you request.
- Communicating with you about projects, events, invoices, and administrative matters.
- Managing our relationship with you, including onboarding, contracting and billing.
- Marketing and newsletters, where you have given consent (or where otherwise permitted).
- Analysing and improving our website, services and marketing through analytics and research.
- Meeting legal or regulatory obligations and protecting legal rights (for example, where required by law or to defend legal claims).
Legal basis and Australian law
For Australian residents, our handling of personal information is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We collect and handle personal information to fulfil our contractual obligations to you, to comply with legal obligations, and where necessary for our legitimate interests (for example, to provide and improve our services).
If you are located outside Australia, additional or different legal protections may apply to you (for example, the GDPR for EU residents). Where relevant, we will rely on appropriate legal bases such as consent, contract performance, legal obligations or legitimate interests.
Disclosure of personal information
We may disclose personal information to:
- Service providers and contractors who perform services on our behalf (for example, IT hosting, payment processors, analytics, designers, event venues).
- Professional advisers (for example, lawyers and accountants).
- Government agencies or law enforcement where required by law.
- Third parties where you have consented to the disclosure or where the disclosure is reasonably necessary for the delivery of services.
Where we use third-party service providers, we require them to protect the privacy and security of personal information and to use it only for the purposes we authorise.
Cross-border transfers
Some third-party service providers we use may be located overseas (for example, hosting or analytics providers). When we transfer personal information overseas we will take reasonable steps to ensure it is handled in a comparable manner to Australian privacy protections (for example, through contractual protections, data processing agreements, and due diligence on the provider).
Cookies and tracking
Our website uses cookies and similar technologies to collect technical and analytics data. Cookies help us understand how visitors use the site and improve functionality. We may use:
- Essential cookies: necessary to operate the website.
- Performance & analytics cookies: to measure and improve the site (e.g., Google Analytics).
- Functional cookies: to remember preferences and personalise your experience.
You can control cookies through your browser settings and opt-out of many analytics services. Please note that blocking some cookies may affect site functionality.
Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. These steps include access controls, encryption where appropriate, and secure systems and processes.
No internet transmission is completely secure; if you have concerns about sending sensitive information by email, contact us first on info@psyched.education.
Data retention
We retain personal information for as long as is necessary to fulfil the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the purpose (for example, accounting records are retained for minimum statutory periods).
Your rights
You may have rights in relation to your personal information, including:
- Accessing the personal information we hold about you.
- Requesting correction of inaccurate personal information.
- Requesting deletion of personal information, where lawful and appropriate.
- Withdrawing consent (where processing is based on consent).
- Objecting to or restricting certain processing (where applicable).
To exercise any of these rights, contact us at info@psyched.education. We may require verification of your identity and will respond in accordance with applicable law.
Making a complaint
If you believe we have breached privacy law or mishandled your personal information, please contact us first so we can try to resolve the matter: info@psyched.education.
If you remain unsatisfied, Australian residents can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Changes to this policy
We may update this policy from time to time. We will post any updated policy on this page with a revised effective date. Please check this page periodically for changes.
Contact us
If you have any questions or requests about this Privacy Policy or our privacy practices, please contact:
Strategic Advocacy
Email: info@psyched.education.
If you are the website administrator and would like the contact email or postal address changed, replace the email above with your preferred contact details.